Smales Farm never closes

02 January 2011. Smales Farm has become a 24-hour business hub for workers, with a growing number of tenants operating day and night, seven days a week at the Park.
Smales Farm now has five tenant organisations that operate on a 24-hour, seven days a week basis, with a combined workforce of more than 1200 people.
The increasing number of 24-hour organisations reflects the ability of the Park to provide a safe and secure working environment around the clock, says General Manager Daniel Henderson.
“All car parking areas are well lit and we have cameras throughout the grounds, but in addition the Management team has a unique ability to manage what happens on the Park,” he says.
“Smales Farm is private property, not a public place, so we do not have to tolerate anything that makes tenants feel uncomfortable. That is a big point of difference compared to offices located on public streets, where anyone has the right to hang around if they wish to. In contrast, we are able to issue trespass notices if we are not comfortable with any person or group.”
Notices are issued to any parties caught drinking on the Park. If a vehicle is involved, the Smales Farm Management team follows up with a letter to the vehicle owner.
“This has sometimes come as a shock to parents and also employers, whose cars were being used,” Daniel Henderson says.
Matrix Security is onsite at Smales Farm 24/7. The security teams always have two cars on the Park during the day, increasing to three at night. The Matrix security team provides a ‘walk you to your car’ service to any Park employee concerned about security at night. You don’t have to plan or book in advance to be escorted to your car – just call 488 2300.
Operations Manager for Matrix Security, Scott Mudgway, says the Park is an exceptionally safe place.
“Our constant presence deters problems,” he says.
“Smales Farm is unique because we have such a close relationship with the Management team here. We talk to them and provide updates constantly. We keep boy racers or kids looking for somewhere to drink out of the car parks and off the grounds. We’re always here for you, so give us a call any time.”
The 488 2300 phone number can be called 24 hours a day, seven days a week.
Matrix has its northern regional headquarters at the Park – in the Lockwood building – and runs its entire North Shore operations from the site. This gives the Park a high security profile and maximises the safety of tenants, vehicles and property. Cars from all three Park entrances go right past the Matrix office, so it’s perfectly located to enable constant monitoring of visitor traffic.
